Customer Reviews
5.0 from 60 Google reviews
Every review we show is a real one, on a platform you can verify yourself. We do not post testimonials you cannot check.
A few of our Google reviews, word for word
5.0 from 60 Google reviews
“Showed up on time. Thorough service, provided pictures of the work before and after. They were in and out with no issues. Service person was super friendly and communicated clearly throughout the process.”
Patrick J. · Google review
“Total professional! Eli explained everything very thoroughly and was right on time... I feel better knowing my chimney was cleaned and inspected for the upcoming winter. Thanks Total Chimney Services”
Tim K. · Google review
“I have a direct gas fireplace that was giving me some trouble. Greg came by to my home in Saint Charles Missouri, and got the unit up and running like new. He was very helpful and informative, and I would use them in the future for my gas fireplace needs.”
Michael Z. · Google review
“Total Chimney Services is a top-notch company. Our technician arrived promptly, conducted a thorough inspection and assessment, and was extremely knowledgeable and respectful. Pricing for services and products rendered was also reasonable. I definitely recommend Total Chimney to others for all their fireplace and chimney needs.”
Jeffrey B. · Google review
“Rome was clear in his assessment of what my fireplace needed. He was focused and worked with purpose and speed. He was gracious and engaging.”
Mary Lou B. · Google review
“Greg did a great job. He was up front about what was needed and had a fair price.”
Tanner D. · Google review
“Fast, accepted a somewhat last minute request and showed up early in the window I was given. Would use again.”
Raven L. · Google review
Read our reviews on Google
Our Google Business Profile is where our reviews live. Google verifies that reviewers are real accounts, and we cannot edit or remove what people write. That is exactly why it is the right place to look.
We are Google Guaranteed through Local Services, which means Google independently verified our insurance and background check before letting us display that badge.
Worked with us? Please leave a review.
Reviews are how a local chimney company gets found, and they are how the next homeowner decides whether to trust us. If we did right by you, thirty seconds on Google genuinely helps.
Leave a review on Google →And if something was not right, call (314) 887-7250 before you write it. We would rather fix it than read about it.
What we tell you before you hire anyone
- Ask for a certificate of insurance. Any legitimate chimney company hands it over without hesitating.
- Ask for photos of the problem. If someone tells you your chimney needs a $9,000 rebuild but cannot show you a picture of why, get a second opinion.
- Be careful with door-knockers. A crew that shows up unannounced saying they noticed your chimney from the street is a pattern worth being skeptical about.
- Get the price in writing before work starts. Chimney work should be quoted as a fixed price, not billed hourly.
- Check that they are actually a chimney company. A lot of 'chimney repair' is done by general masons who do not understand flues, liners or venting.
That advice applies whether you hire us or not. If you want a second opinion on a quote you have already been given, send it to us — we will tell you honestly whether it looks reasonable.
Call (314) 887-7250Ready to book?
$69 inspection, photo report, credited back in full when you book the repair. Call (314) 887-7250.
Open 24/7 · Emergency service, day or night.